Proactive monitoring · IT monitoring service Adelaide
Your systems, watched. Before they break.
Foundation Monitor is continuous remote monitoring of your network, backups, email sync and hardware — with a real person in Adelaide who shows up when it matters.
What's included
Everything a small office needs watched.
Built for Adelaide businesses of 1–15 staff who can't afford a surprise outage — accounting, logistics, retail, real estate, professional services.
$149/mo flat
Plus a one-time onboarding visit — quoted flat before we start. That visit is where we meet you, see your setup, and fix anything fragile before monitoring begins.
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Remote monitoring, around the clock
Network health, backup completion, Microsoft 365 and email sync, core hardware. If it drifts toward failure, we know.
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Alerts before failure — not "call us when it breaks"
A failing disk, a backup that silently stopped, a Wi-Fi access point dropping out: we act on the early signals.
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Priority access when you do need support
We already know your setup, so support work starts immediately instead of with an hour of discovery. Support time is quoted as used — you are not pre-paying for hours you may not need.
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A one-page monthly report, in plain English
What we watched, what we caught, what we recommend. One page. No jargon.
Where the line sits
Watching is not the same as holding.
Foundation Monitor tells you when something needs attention. That is genuinely valuable on its own, and for a lot of small offices it is enough. But it is deliberately a monitoring plan, not a support plan — so it stays cheap, stays predictable, and does not quietly become an unlimited-support arrangement priced like a monitoring one.
If you want the fixing included as well as the finding, that is Managed IT.
Foundation Monitor · $149/mo
Choose this if
- You are a small team, roughly 1 to 15 staff
- Things mostly work, and you want early warning
- You would rather pay for support only when you use it
- Your main worry is an untested backup or a silent failure
Managed IT · Quoted
Choose this if
- IT going down means work stops for the whole business
- You want support included, not billed each time
- You need patching, device security and Microsoft 365 managed
- You want onsite visits and hardware planning included
Fair questions.
What does the monitoring actually cover?
Network health and Wi-Fi coverage, backup completion and restore tests, Microsoft 365 / email sync, and core hardware health (servers, NAS, key workstations). We tune it to what your business actually runs on during onboarding.
Why a separate onboarding visit?
Monitoring is only as good as the setup underneath it. The visit is where we see your actual office, fix anything fragile, and connect systems to monitoring properly. It's quoted flat before we start — no surprises.
Is there a lock-in contract?
No. Month-to-month. We'd rather keep you by being useful than by contract.
What is not included?
Fixing things. Foundation Monitor finds the problem and tells you; the work to resolve it is quoted separately. That is deliberate — it keeps the plan at $149 rather than pricing in support hours most months never use. If you would rather have the fixing included, that is Managed IT.
What if we're bigger than 15 staff, or need more?
Tell us in the signup form. Larger teams, or anyone who wants support included rather than billed, usually fit Managed IT. If your core systems are fragile enough that monitoring would just alert you daily, we would fix that first — see technology projects.
Start Foundation Monitor
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